In this guide we will cover how to set up your email account in Outlook 2007 for Windows.
Note: In this example we are setting up mail for the firstname.lastname@example.org account, when you are setting up mail replace this with your own email address. The mail server we are specifying is mail.cloudcentral.com.au, you will need to specify your mail server which will typically be mail.<yourdomain.com>, if you're unsure on the settings to use please contact us on email@example.com to confirm.
Setting up mail
- Start Outlook 2007
- From the top bar select "Tools", followed by "Account Settings...".
- Click the "New..." button to add your account.
- Select the "Manually configure server settings or additional server types" check box down the bottom and click Next to continue, if you don't do this the account will be configured as POP by default.
- Enter your first and last names for your name as well as your email address. Change the Account Type field to be IMAP. Set the incoming and outcoming mail server as mail.<yourdomain.com>, the username will be your full email address.
- You can click the "Test Account Settings ..." button to confirm everything is working as expected, close it afterwards and then select Next at the add new e-mail account screen to continue.
- That's it, the account has now been added, click the Finish button to continue.
- Test by sending an email to yourself and confirm that you can send and receive mail as expected. You can avoid waiting for Outlook to check for new mail with the mail server by going to Tools > Send/Receive > Send/Receive All (shortcut F9)
Note: ActiveSync accounts will not work with Outlook 2010 or 2007 so IMAP/POP must be used, you will need to upgrade to 2013 to make use of this feature. Alternatively you can use the "Add to Outlook" feature which will allow you to synchronize calendars to the mail server, however you will not receive notifications or alerts as you would with ActiveSync. This is configured by logging into webmail at https://mail.<yourdomain.com>, select the Calendar icon, click the Actions menu and then select Add to Outlook which will prompt you to open with Outlook.
If you are having problems with mail, please see our mail troubleshooting guide here: http://support.cloudcentral.com.au/kb/a69/troubleshooting-common-mail-problems.aspx