Arcserve UDP Bare Metal Recovery Process

This guide covers how to perform a bare metal recovery (BMR) with Arcserve UDP within your environment. This involves creating a new virtual machine, booting from the Arcserve BMR media, connecting to an RPS where the backup data resides and initiating a restore.
Bare metal recovery is used to restore an entire server from nothing, if you only need to restore a selection of content you can do this by logging into the Arcserve UDP agent installed within the server.
In this example, we will be restoring a remote desktop terminal server named 'exsydrdp1', this server is backed up to the Arcserve Recovery Point Server (RPS) 'exsydarc1'

Performing a Bare Metal Recovery (BMR) with Arcserve UDP

  1. Create a new virtual machine instance through CloudPlatform from the Arcserve BMR ISO that is provided. In this example, ours is called 'example-restore'.

    Note: The only requirements for this virtual machine are that the network it is created in needs to be able to connect to the Arcserve RPS where the backup data is stored, and there must be enough disk space. For instance if you are restoring a server that had two 128gb hard drives, you need to ensure that the new server also has two hard drives that are at least 128gb in size.
  2. The virtual machine instance should power on after creation, open the console by clicking the console button as shown below.

  3. Once booted you should see the below menu in the console, click the Next button to proceed.

  4. Next leave "Restore from a Arcserve Unified Data Protection backup" selected and click the Next button to continue.

  5. Select Browse > Browse from Recovery Point Server, as shown below.

  6. Now enter the details of your Arcserve RPS where the backups are stored, if you are unsure of this information please contact support for assistance. Once complete click the Connect button to connect to the RPS. Upon connecting a datastore will appear, click the "+" button on the left of this to see the servers backed up within this datastore on the RPS. Select the server to restore and click Ok.

  7. You will then be able to choose from which date and time you want to restore from and click Next, in this instance we will restore from the most recent restore point at the top of the list.

  8. If your backup data is encrypted, which it should be, you will now be prompted to enter the decryption session password.

  9. Next you will be able to select from Express mode or Advanced mode. Express mode uses default settings and requires minimal changes, whereas in Advanced you can do things like modify which disks data is restored to. In this example we will leave Express Mode selected and click the Next button.

  10. A summary of the restore settings will be shown, click OK. As soon as you click OK the restore will start.

  11. You should now see a summary of the restore. By default the "Automatically reboot your system after recovery" box is checked, uncheck this if you want to manually reboot after the restore is complete. You can also optionally tick the "Do not start Agent service automatically after reboot", which will disable the backup software on the restored server attempting to backup the server.

  12. Once complete and the server reboots into a restored copy of the server, remove the mounted BMR ISO from the virtual machine instance through CloudPlatform.

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